Receptionist

The Receptionist serves as the central point of contact throughout the guest journey, shaping both first and last impressions. This role ensures a seamless arrival, stay, and departure experience, delivered with professionalism, discretion, and attention to detail.

• Manage reservations, process invoices, and handle payments
• Independently perform guest check-in and check-out, ensuring accuracy in all transactions
• Provide refined and timely information about the hotel, destination, and services
• Anticipate and respond to guest needs before, during, and after their stay
• Coordinate closely with Housekeeping to ensure rooms are prepared in a timely manner
• Operate in full alignment with internal procedures and established front office standards

• Secondary education (minimum requirement)
• At least 1 year of experience in a hotel reception or similar role
• Fluency in at least two foreign languages, one of which must be English
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Familiarity with hotel management systems
• Strong organizational skills, professionalism, and a guest-oriented mindset

• Competitive and performance-based compensation
• Accommodation and two daily meals, or transport allowance and one meal (for non-resident employees)
• Seasonal bonus 200€ during peak periods
• Additional earning potential through gratuities
• A refined and professional working environment
• Family & Friends benefits for hotel services and facilities
• Preferential rates within Relais & Châteaux properties worldwide